We make every effort to deliver you the highest quality candles, reed diffusers and home décor products. Because our candles are not mass produced please allow 7 - 10 days for delivery (it may not take that long!) Exchanges will only be accepted for defective or damaged products. Please contact us by email at email@example.com
Flat rate shipping of $10 per order and free delivery for orders over $60. Orders will be delivered by either Australia Post or Fastway couriers. Both have full tracking.
If you are located near us in Shellharbour, New South Wales, please feel free to arrange a pick up to avoid postage charges. Please email us at firstname.lastname@example.org to make arrangements.
Upon leaving us, your order will be carefully packed. Unfortunately sometimes breakages can occur. If in the unlikely event of this occurring, please take photos and email to email@example.com and we will try to come to an agreement which satisfies both parties. This must be done as soon as you receive your order.
We accept Visa and Mastercard, but also accept Paypal if you have a Paypal account. It is completely safe to order online with us as we use Stripe and PayPal's fully secure online payment systems.
Please feel free to share your thoughts on our beautiful products by emailing us on firstname.lastname@example.org
We hope you enjoy all our products and hope they provide you with as much joy as we get from making them for you.